Business Mobile Banking

There are no fees to use Business Mobile Banking. 

Yes, Business Mobile Banking uses best industry practices from online banking such as HTTPS, 128-bit SSL encryption, or password access and application time-out when your phone is not in use.  Only the phones you enroll can have access to your accounts. Also, account information is not stored on your phone.  In the event your phone is lost or stolen, the service can be immediately disabled either by going to the Mobile Banking Center through Business Online Banking or calling us at 866.867.1570.

No, being a Business Online Banking user is a requirement to use Business Mobile Banking. If your company uses business online banking, the Administrator must give you the mobile banking entitlement and enable the accounts you may access. Then you may use Business Mobile Banking by downloading the application.

First, your company’s Business Online Banking Administrator must give you the rights to mobile banking.  Once that is completed, you may get started with mobile banking.  Enroll by downloading an app from app store for Apple products or from Google Play for Android phones. 

Yes, the Sandy Spring Bank business mobile app works on iPad and Android tablets.

You may view your account balances, see transaction history including check images and check deposit details, search for specific transactions, pay bills, manage payees, schedule transfers, approve ACH, Wire transactions and user entitlement changes, and make check deposits.
 

Yes, you can make check deposits from your mobile device using the Sandy Spring Bank Business Mobile app. If you do not download the app and choose to access mobile banking through the Web using your device’s browser, you cannot make check deposits. Mobile deposits made by 7:00 p.m. E.T. are processed that day. There are no fees to use business mobile banking for check deposits.

There are dollar limits for mobile deposits.  You may deposit up to $10,000 a day/per check. There are no item limits on mobile deposits.

Yes, the Business Mobile Banking service can make bill payments to payees you have already established through Business Online Banking.  You can also add new payees, manage existing, and delete existing payees through the bill payment feature of Business Mobile Banking.

When you get a new phone number be sure to login to Business Online Banking and update your contact information within your user entitlements. If a new phone is received, then simply download the Sandy Spring Bank Business Mobile Banking app and login with your existing credentials.

If you are concerned about misuse of your phone or mobile device, contact your mobile service provider immediately to stop the wireless service. Also, login to Business Online Banking and disable or remove your mobile phone.

All the popular US wireless phone carriers are supported including, AT&T, Verizon, Sprint and T-Mobile. If your carrier is not listed, try the Mobile Web option or check back with us as new carriers will be added over time.

The most likely cause of the problem is that you are entering incorrect login credentials, or your user profile has gone inactive. Please ask your Business Online Banking Administrator for help or call our Business Service Center at 866.867.1570.

Biometric authentication refers to a cybersecurity process that verifies a user's identity using their unique biological traits such as fingerprints and facial features. For iPhone, Face ID is used for login biometric authentication and for Android, Touch ID is used.

No, the Sandy Spring Bank Business Mobile Banking app does not store any fingerprint or facial recognition data.