Google Pay™

Google Pay is the fast, simple way to pay with Google. It brings together everything you need at checkout and keeps your payment info safe in your Google Account until you’re are ready to pay. 

Set Up

Get started with Google Pay
Adding your Sandy Spring Bank Debit Mastercard® takes just a few minutes. First download the app from Google Play or check to see if it’s already installed on your phone. Then, open the app and follow the instructions. Google Pay supported devices.

How to pay

Pay with your phone in store.
Google Pay works anywhere you see one of the below symbols at checkout. Just wake your phone and hold it near the terminal. You don’t even need to open the app.

Speed through checkout online

With Google Pay, you can pay with a few quick clicks in apps and on the web. No need to enter your payment info.

Availability

Where to use Google Pay
Google Pay is accepted at millions of places around the world. You can use it anywhere you can pay contactless. 

Where is Google Pay accepted?

Look for these icons at the register when making your purchase.

Google Play icon and Wireless Payment Icon

 

Frequently Asked Questions (FAQs)

  • Question

    How do I add my debit card to Google Pay?
    Answer

    Adding your Sandy Spring Bank Debit card to Google Pay takes just a few minutes. First, download the app from Google Play or check to see if it’s already installed on your phone. Then, open the app and follow the instructions.

  • Question

    What is a virtual card?
    Answer

    Virtual cards are the digital form of your eligible physical credit and debit cards. When you add your physical card to Google Pay, it is stored as a virtual card. It will have a unique virtual card number that is only associated with Google Pay.

  • Question

    Will merchants receive my physical card number?
    Answer

    Most merchants won’t have access to your physical card number; they’ll receive the unique virtual card number associated with your credit or debit card.

    Please note: Mastercard must provide your physical card number to certain transit merchants (e.g., subway systems) in order to process real-time decisions about whether or not to approve your purchase.

  • Question

    What type of device do I need to use Google Pay?
    Answer

    Google Pay works on Android Devices running Lollipop (5.0) or higher.

  • Question

    Where can I use Google Pay?
    Answer

    Google Pay is accepted at millions of places around the world. You can use it anywhere contactless payments are accepted.

  • Question

    How do I  pay using Google Pay?
    Answer

    Google Pay works anywhere you see one of these symbols at checkout. Just wake your phone and hold it near the terminal. You don’t even need to open the app.

    Google Pay icon and wireless payment icon

  • Question

    What if my Android Phone is lost or stolen?
    Answer

    While we hope your phone is never lost or stolen, it’s a good idea to enable your Android Device Manager. On your Android device, go to the Google Settings app, and then tap on Android Device Manager. The locator feature is enabled by default, but to enable remote data wipe, tap on the box next to “Allow remote factory reset,” then tap “Activate.”

    If your Android Device is ever lost or stolen you can use Android Device Administrator to lock it remotely, create a new password, and wipe your personal information from it.

    We also recommend that you notify your mobile carrier and promptly call the Sandy Spring Bank customer service number on the back of your card. You should mention you added your card to Google Pay, so the Sandy Spring Bank can disable the card for use with Google Pay. If you locate the device, you will need to add your card back to Google Pay before making any purchases.

    You should also review your Online & Mobile Banking transactions. If you notice any suspicious activity, please contact us immediately by calling the number on the back of your card.

  • Question

    If I erase my Android Phone, does that cancel my physical cards or can I continue to use them?
    Answer

    Erasing the information on your Android will have no effect on your physical cards. You can continue to use your cards as you normally would. Erasing your Android Phone will delete the virtual cards from Google Pay and they can no longer be used. You can add your credit and debit cards back into Google Pay at any time.

  • Question

    What if my Sandy Spring Bank Bank Debit Card is lost or stolen?
    Answer

    Please call 301.774.6400 or 800.399.5919 and press 2 for our Client Service Center. One of our representatives will block your old card and order you a new one. 

    After hours, or on non-business days, please call 800.236.2442 to have your card blocked. On the next business day, please contact our Client Service Center to order a replacement card. You may also request your replacement card using our secure message feature through personal online banking.

  • Disclosure

    Google, Google Pay, Android Pay and the Google Logo are trademarks of Google Inc. Find compatible devices for Google Pay (formerly Android Pay) here. 

    © 2023 Sandy Spring Bank. Mastercard® is a registered trademark and Debit Mastercard and the Circles Design are trademarks of Mastercard International Incorporated.